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TELEPHONE BANKING |
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 24-HOUR TELEPHONE BANKING (Telebank) : 877-367-8370 (FOSTER 0)
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Now, more than ever, Foster Bank is only a phone call away 24-hours a day, 7 days a week, 365 days a year from the convenience of your own home or office. We are proud to offer our Telebank service in Korean, English and Spanish (and coming soon in Japanese).
When accessing Foster Bank¡¯s Telebank system it is important to note that the first time you access the system please listen to the complete message. You need to enter a PIIN for each account you have with Foster Bank. Once you become familiar with the system you don¡¯t need to listen to each voice prompt. For example, if you were looking to find out your last 10 checks written all you need to do is enter. ¡®2¡¯ for English, ¡®1¡¯ for a touch-tone phone, ¡®1¡¯ for deposit information, ¡®1¡¯ for checking information, enter your account number and PIN, and ¡®1¡¯ for the last 10 checks and debits.
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| 1. For deposit account information, press |
1. For checking account information, press
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1. For the last 10 checks and debits, press |
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2. For the last 10 deposits and credits, press |
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3. To verify that a single check or dollar amount has paid, press
1. For an inquiry on a specific check, press
2. For an inquiry on a specific dollar amount, press
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4. To receive a fax of recent activity on your account, press* |
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5. To repeat balance information, press |
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6. For interest information, press |
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7. To place a stop payment on your account, press* |
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2. For savings account information, press
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1. For the last 10 withdrawals and debits, press |
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2. For the last 10 deposits and credits, press |
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3. To receive a fax of recent activity on your account, press* |
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4. To repeat balance information, press |
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5. For interest information, press |
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3. For certificate of deposit account information, press
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1.
To repeat CD information, press |
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2. To receive a fax of recent activity on your account, press*
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If more than one Certificate is associated with this account, Telebank will provide a list of all Certificates with their respective note numbers and balances. Then, customer will enter note number of account they wish to access.
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| 2. To transfer funds between accounts, press** |
| 1.To transfer funds between deposit accounts, press |
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| 2. To advance funds from your line of credit, press |
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| 3. To make a payment to your line of credit or loan account, press |
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3. For loan and line of credit account information, press |
1.
For mortgage loan account information, press
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1.
For payment information, press
1. For a breakdown of your next payment, press
2. For mailing address information, press |
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2. For interest information, press
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3. To make a payment to your line of credit or loan account, press |
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2. For consumer loan account information, press
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1.
For payment information, press
1.
For a breakdown of your next payment, press
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For mailing address information, press
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2. For interest information, press |
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3. To make a payment to your line of credit or loan account, press |
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3. For commercial loan account information, press
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For payment information, press
1.
For a breakdown of your next payment, press
2.
For mailing address information, press |
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2. For interest information, press |
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3. To make a payment to your line of credit or loan account, press |
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4.
For line of credit account information, press
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1.
For payment information, press
1.
For mailing address information, press |
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2. For interest information, press |
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3. For information about advances on your account, press |
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4. To make a payment to your line of credit or loan account, press |
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5. To advance funds from your line of credit, press |
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4. For interest rates and general information, press |
1. For deposit rates, press
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1. For CD rates, press |
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2. For Savings account rates, press
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3. For NOW account rates, press
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4. For Money Market account rates, press
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| 2. For loan rates, press |
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| 3. For hours and branch locations, press |
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| 4. For special information, press |
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| 5.
To change your personal identification number, press |
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To change a deposit account personal identification number, press |
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To change a loan account personal identification number, press |
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6. To verify funds in an account, press |
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These phrases are played at the end of the main menu.
- To speak to a Personal Banker, press 0.
- To end this call, press 9 at any menu.
These phrases are played at the end of each menu (with the exception of the main menu).
- To speak to a Personal Banker, press 0.
- To return to the previous menu, press the * key.
- To return to the main menu, press 8.
- To end this call, press 9 at any menu.
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* Our fax service and stop payment request both have a minimal fee. Please refer to our Foster Bank service charge disclosure for further information.
** All initial transfers must be requested and set-up by a Foster Bank employee. Once the initial transfer has been established by Foster Bank you can do these transfers at your convenience (restrictions may apply - Please see Truth-in-Savings disclosure).
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