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NEED HELP? |
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CONTACT INFORMATION |
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| Branch |
Department |
Phone Number |
Fax Number |
| Kedzie |
Reception |
(773) 588-7700 |
(773) 588- 2507 |
| Loan Office |
(773) 588-3355 |
(773) 588-7505 |
| Note Center |
(773) 588-4394 |
(773) 588-3618 |
| Devon |
Reception |
(773) 736-1300 |
(773) 736-2081 |
| Bookkeeping |
(773) 588-6700 |
(773) 736-2081 |
| Arlington Hts. |
Reception |
(847) 398-7700 |
(847) 398-7719 |
| Niles |
Reception |
(847) 965-7373 |
(847) 965-9190 |
| Naperville |
Reception |
(630) 505-7200 |
(630) 505-2975 |
| H Mart |
Reception |
(847) 965-2402 |
(847) 965-3282 |
| Lincolnshire |
Reception |
(847) 537-5376 |
(847) 537-5471 |
| Atlanta |
Loan Office |
(770) 451-1220 |
(770) 451-7725 |
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* More details for e-banking, please call one of our e-banking representatives or
e-mail us at
contactus@fosterbank.com ***
*** Please be aware that the e-mail you are sending is not secure. Do not send personal information such as account numbers, social security numbers or passwords, etc. through this e-mail. For specific questions regarding your accounts with us, please call our 24-hour Telephone Banking ¡®800¡¯ number at 877.367.8370 or contact one of our convenient Chicagoland locations. |
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| 1. Lost or Stolen Debit / ATM Card |
| To report a lost Debit / ATM card, please 1-800-528-2273, 24-hours a day, 7-days a week. |
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| 2. Lost Password for Freedom eBanking |
If you have forgotten your Personal Online Banking password, or are experiencing complications
logging in, please call one of our personal bankers during the hours of 8:30 am - 4:00 pm
Monday - Thursday, 8:30 am - 7:00 pm Friday and 8:30 am - 3:00 pm Saturday. |
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| 3. Lost Password for Business eBanking |
If you have forgotten your password for your individual ID for Business eBanking, please contact
the Administrator at your company. If you have forgotten your password for the Administrator ID,
or are experiencing complications logging in, please call your Internet banking specialist at your local branch,
during normal banking hours. |
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| 4. For 24-hour Telephone Banking |
If you have forgotten your password to access our 24-hour Telephone Banking, please call one of
our personal bankers during the hours of 8:30 am - 4:00 pm Monday - Thursday, 8:30 am - 7:00 pm
Friday and 8:30 am - 3:00 pm Saturday. |
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| 5. Address Changes |
All address change requests must be made in writing. Please send your request to us by
mail to: Foster Bank, Attention: Mail Room, 4001 W. Devon Ave., Chicago, IL. 60646 or
by fax to 1.773.736.2081 (Attention: Mail Room).
Please include the following information in your letter:
1. Former address
2. New address
3.
All of the account numbers affected by the address change.
4. Signature form at least one authorized signer. |
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| 6. Website Feedback and Comments |
We strive to deliver a convenient and value-added online experience for you. We encourage
any comments or ideas you have to improve our service by contacting us at contactus@fosterbank.com. |
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